Media broadcaster needs to get viewer response on a telecast. Cricket lover needs to know the current score of a live match. Retailer wants to get the customers who are interested on a product.
The easiest is to receive an SMS from him with minimum data. Short code and long code acts as system identity over network, waiting for user SMS.
Short Code - Specially configured on mobile network servers to receive SMS from all mobile phones in a country. SMS to Short code may charge premium price based on the activity performed on reception of SMS.
Long Code - Normal mobile number kept dedicated to receive SMS and assigned specifically for applications. Sender gets normal SMS charge as per his tariff plan. SMS can be sending from any mobile in the world.
Corporates like insurance companies, mutual fund industry, Service providers, ticketing agencies, academic Institutions, clubs, automobile industry, customer relationship centers, FMCG industry, restaurants, etc are the normal users of this service.
Select your industry to find how you can utilize the service
Alerts Sending Intra-Day Buying & Selling tips to clients instantly, Communicate Market updates (Pre Market, Market Hours & Post Market), Communicate upcoming IPO Updates to registered clients, Informing all clients about best practices in trading as a value added service, Sending Stock Specific information (New Stocks to watch for and risky stocks).
Requests
Allow your registered clients to get information on their portfolio by SMS Pull services, Overall Sensex updates via pull SMS. For checking the account updates.
Alerts Due dates, Premium amounts, Payment delivery, Repayment amounts
Requests Due dates, Amounts, Statement
Company to agents Remind agents for premium maturity dates of their clients, deadlines, special offers
Inform agents of any changes in policies being sold by them, conferences, meeting held by the company
Company(or)Agent to Policy holders Improve CRM- Send wishes on birthdays, anniversaries and other special days, Soft reminder of policy maturity dates, Inform policy holders of new policies and benefits
Alerts Schedules, Notes
Requests Contact data, Check schedules
Company to agents Send Daily NAV of all funds, Update agents of new funds and offers by the company, Inform agents of meetings, conferences held by the company, Inform agents of any changes in commissions etc
Company(or)Agent to Investors Provide daily(or weekly) updates of NAV's of the funds invested in, Improve CRM- Send wishes on birthdays, anniversaries and other special days, Inform investors of new funds and offers
Alerts Individual offers, Group offers, Common offers, Change in service
Alerts Advertise your offers directly in your customers' inbox, Analyze the response of SMS Promotion campaign with 2-way SMS facility, SMS Based Market survey, Promotion/Advertising of product or event in specific target audience.
Requests Generating leads via mobile channel by promoting short code details on various media channels (Print, TV, Radio, Hoardings, etc.), Build publicity by launch a contest, quiz or game around a product, service or an event, Create database of potential customers for higher conversion rate, Launch SMS based opinion Polling and voting for feedback and higher customer interaction
Alerts Broadcasting Testimonial of a delighted customer to all members, Create database of potential customers (Region-wise, Package-wise, and Season-wise) for higher conversion rate, Promote various package tours, such as Honeymoon, Wildlife, Country wise, Adventure, etc., Communicate about various activities during tour like River-Rafting, Bungee Jumping, Jungle Safari, Scuba Diving, Etc.
Requests Facilitate customers to get specific Package/Tour details (Places, Specialties, Days, Availability, Food etc.) via pull SMS, Launch SMS based Contest, Game, Quiz, Polling or Voting around a Product or Event to build publicity and customer interaction
Alerts Communicating various offers to existing & prospective customers, Communicating various value added service to customers like (pick-up facility, etc.)
Requests Checking Consignment status via SMS
Alerts Fees due dates, Change in schedules, Information of wards to parents, Attendance reports, Time tables
Requests Results, Dates, Amounts
Change in Examination/Assignments schedules or their results, Notification of Parent Teacher meeting, Reminding of critical dates like exams, fee payment etc, performance status of student, Informing informed absence of ward, Miss behavior, ,Timetable change in the institution for staff, Attendance status, Performance in exams, Academic activities, Contact details of faculty
Alerts Send Job openings via SMS as per candidates' profile, Interview confirmation via 2-way messaging (reply number) facility, Broadcast Testimonials of successful candidates via SMS to all registered users, Integrate SMS services with your website to send automated SMS alerts, Send Interview Tips & CV writing Tips as a value added service to registered candidates.
Alerts Meetings, Program schedules, Birthday, anniversary greetings
Requests Polls, Inquiries
Company to Dealers Inform of new products being launched, changes in pricing and specifications, material shipped, Update dealers with changes in commissions etc, Time table alteration in organization, Change in service delivery charges
Dealer to customers Inform of service due dates, Inform when service completed and vehicle ready, Inform new discounts and special offers, Update customers with new product launches, SMS invitations to product launches, Reminding customer of critical dates, Delivery status of vehicles, optimized approach to solve customer relation issues and retain their satisfaction, Service status of the vehicles with charges, seasonal offers
Company to distributors Inform of new products being launched, Inform of changes in pricing and specifications, Inform of material shipped, Update distributors with changes in commissions etc
Company to Consumers CRM- Send wishes on birthdays, anniversaries and on special days, Inform consumers of special discounts and offers, SMS invitations to product launches and events organized by the company
Send promotional SMS messages to your clients, CRM- Send wishes on birthdays, anniversaries and on special days, improve loyalty of customers and get repeat business
Alerts Special event announcements, Special discount offer announcements, Room number, Bill amount, Reservation confirmation, increase customer interaction and get repeated business